General Manager
We are seeking a dynamic and results-oriented General Manager to lead one of our rapidly growing residential home services companies in the Chicagoland area. This is a pivotal role with the opportunity to oversee all aspects of the business, ensuring operational excellence, profitability, and unparalleled customer satisfaction. As General Manager, you will provide strategic direction, cultivate a high-performing and positive work environment, and lead a team of dedicated professionals. This is an exciting opportunity for a seasoned leader to make a significant impact and drive the continued success of our organization, specializing in Plumbing and HVAC services.
What’s In It For You:
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Competitive Compensation: Earn $125,000 – $150,000 base salary, plus performance-based bonuses.
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Impactful Leadership: Take the helm of a premier residential home services company and shape its future success.
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Growth and Scale: Work with a company that operates with the speed of a startup, backed by the substantial investment of institutional investors.
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Values-Driven Culture: Experience our core values daily: We Win Together, Today Not Tomorrow, Performance Not Politics.
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Performance-Based Pay: Your results are directly tied to your earnings – get what you deserve.
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Comprehensive Benefits: Enjoy full medical, dental, and vision packages, including fully employer-paid options.
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Secure Financial Future: Build long-term security with our 401(k) plan, featuring a company match.
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Investment in Your Growth: Benefit from leadership training designed to propel your career to new heights.
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Continuous Learning: Expand your knowledge and skills with continuous education stipends.
Key Responsibilities:
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Strategic Vision & Execution: Develop and implement comprehensive strategic plans to fuel business growth, expand market share, and consistently achieve financial objectives.
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Organizational Alignment: Collaborate effectively with key stakeholders to establish clear organizational goals and objectives, ensuring seamless alignment with the company’s overarching vision and mission.
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Operational Excellence: Oversee all operational functions, including service delivery, customer satisfaction initiatives, employee performance management, and efficient resource allocation.
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Continuous Improvement Culture: Champion a culture of continuous improvement, proactively driving operational efficiency and effectiveness throughout every facet of the organization.
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Team Leadership & Development: Lead, mentor, and inspire a team of managers and employees, fostering a positive, collaborative, and high-performing work environment characterized by teamwork and mutual respect.
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Talent Acquisition & Growth: Identify strategic talent needs, actively participate in the recruitment and selection process to attract top-tier professionals, and provide ongoing support for the professional development and advancement of all employees.
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Customer-Centric Approach: Champion a customer-centric philosophy throughout the organization, ensuring the delivery of consistently exceptional service and maximizing customer satisfaction and loyalty. Put our employees and Partners first, with excellent ability to communicate and develop relationships.
What We Need From You:
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A minimum of 5 years of proven experience in a leadership role, with a strong preference for candidates possessing experience within the home service industry or a closely related field.
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Strong business acumen, with a demonstrated track record of successfully driving growth and enhancing profitability.
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Exceptional leadership and team-building skills, coupled with a proven ability to effectively motivate, inspire, and empower others to achieve peak performance.
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Excellent strategic thinking and problem-solving abilities, with a capacity for innovative and effective solutions.
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Strong financial management skills, including expertise in budgeting, financial analysis, and reporting.
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Outstanding communication and interpersonal skills, with a proven ability to cultivate and maintain strong relationships with employees, customers, and key stakeholders.
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Demonstrated ability to make sound and well-informed decisions under pressure, effectively navigating complex situations with composure and strategic thinking.
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In-depth knowledge of the home service industry, including relevant regulatory requirements, best practices, and emerging trends.
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Proficiency in utilizing technology and software systems to optimize operational efficiencies; knowledge of ServiceTitan is a significant plus.
Equal Employment Opportunity (EEO) Statement: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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